FAQ

Q: How to get the quotation ?

Please provide us your request and information as follow:

  1. Item
  2. Quantity
  3. Contact Detail (Company, Number, Address and Mail Address)
  4. Other Requests (Design, Package and Payment Term)

Q: Sample Policy ?

Samples in stock are free of charge, only freight on your account. There are several priority or economical express options available.  If you would like to process custom design with own logo, only printing plate will be charged in advance.

Q: What’s the MOQ ?

Small tested order is possible even when order less than MOQ. Just remind the promotion and the price are quoted based on final order.

Q: How long is the lead time ?

Estimated 3-10 days to delivery samples.

Estimated 25-35 days to delivery after design confirmed and deposit received.

Q: What’s the payment term ?

Our payment term is 30% deposit paid when place order, 70% balance before shipment. We are glad to follow the payment policy in your company when repeat order.

Q: What shipping methods offer ?

For cost and time concerned, we recommend tested order delivery by express and air. Delivery bulk order by sea freight to share the customs and cargo fee.